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RETURNS & WHAT TO DO NOW! FAQ

RETURNS..........What was I thinking???

If you purchased the wrong size, color or just made a stinking bad choice with your on-line shopping..... First, see if anyone else you know can wear it or wants it!  You know, WomanMade Products make really fine gifts, and it would be a shame to spend your money on shipping it back to us when Aunt Gladys would just love it!

If you decide you really must return it, you need to let us know right away... like within 7 days please. 

We will give you a return authorization number which you need to write BOLDLY on the outside of the package.  Without this number, your package will possibly not be accepted, or may get lost in our shop and not find its way to the returns desk. Oh, by the way, books are not returnable.

When we receive your package, we will inspect the item to see that it is in the same fabulous condition as when we lovingly placed it in transit to you. We will then issue you store credit for the purchase price of the item, so you can choose some other marvelous WomanMade Product to be whisked off to your door. 

 

DAMAGE CLAIMS.....When bad things happen to good products

Because accidents do happen and breakage can occur during delivery, please inspect your merchandise fully when it arrives. Contact us immediately to alert us of any problems. Please save all the packing material and shipping label from your shipment. Do not throw anything away!

CUSTOMER CARE - Relax there's a woman on the job!

We want you to relax and know that we believe in complete customer care and we take great pride in keeping our customers happy. If you are not happy with your purchase, let us know within 7 days of receiving your order and we'll arrange for a refund or replacement. See above for return requirements and damage claim instructions.

CONTACTING US

If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, you can contact: info@womanmadeproducts.store  - 315-568-9364 phone/fax,

WomanMade Products, 91 Fall Street, Seneca Falls, NY 13148.

 

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